General Terms and Conditions of Business

A) Scope of application

The following terms and conditions apply to all contracts for language services between Übersetzungsbüro Blanco GmbH and its clients, unless expressly agreed otherwise or otherwise required by law. The client’s terms and conditions shall only be binding for Übersetzungsbüro Blanco GmbH if they are an integral part of the order and the order, including acceptance of the client’s terms and conditions, has been confirmed by Übersetzungsbüro Blanco GmbH.

B) Services

All offers are subject to change.
Translations shall be carried out as quickly as possible and with due care in accordance with the principles of proper professional practice. The client shall receive the contractually agreed copy of the translation.
Information and documents that are necessary for the preparation of the translation must be made available to Übersetzungsbüro Blanco GmbH in good time and without being requested (glossaries of the client, illustrations, drawings, tables, abbreviations, etc.).
The use of any specific terminology of the client must be expressly agreed when the order is placed.
In the event of ambiguities in the original text, the translation agency Blanco GmbH reserves the right to ask the client for clarification. However, the translation agency Blanco GmbH also has the right, in such a case, to correct the original text to the best of its ability.